Strong hospitality performance depends on clear visibility.
Across the industry, operators are constantly making decisions based on instinct and experience, across hiring, leadership, operations, and guest experience. These judgement calls are often sharp, fast, and grounded in real-world understanding. But without structured insight, they can vary from one decision to the next, making it difficult to maintain consistency or clearly measure what is actually driving performance.
Peritiv exists to strengthen those decisions.
By introducing structured and objective insight, we help hospitality leaders see more clearly across their business, complementing experience with evidence. This is not about replacing judgement. It is about enhancing it.
More Than an Assessment Solution
Peritiv is a hospitality performance assessment and advisory service designed specifically for the hospitality industry in Australia.
We provide structured hospitality capability assessments, personality assessments, PULSE (Performance Under Live Scenario Evaluation) assessments, hospitality mystery shopping and strategic advisory. The result is clear, objective insight across your people, operations, and performance.
This is not just about testing capability. It is about understanding how your business and people perform today, and how you can improve performance tomorrow.
Why Peritiv Exists
Hospitality is complex, fast-paced, and human centred.
Leaders are required to make decisions across people, service, and commercial performance, often without the level of insight needed to do so.
At the same time, businesses are under increasing pressure to:
- Improve hiring accuracy
- Build stronger leadership capability
- Deliver consistent guest experiences
- Drive sustainable commercial performance
Peritiv was built to bring structure, clarity, and evidence into these decisions, supporting hospitality performance measurement and long-term growth.
Three Pillars of Performance
Peritiv delivers insight and impact across three core areas: People, Experiences, and Advisory.
Peritiv People, Talent, Tested.
Peritiv People delivers structured hospitality leadership assessment in Australia, combining capability, personality, and scenario-based evaluation.
We provide tailored assessments for key roles, including:
- General Manager assessment
- Venue Manager assessment
- Restaurant Manager assessment
- Head Chef assessment
- Sous Chef assessment
- Gaming Manager assessment
- Sommelier assessment
- Marketing Manager assessment
We also offer HEXACO personality assessments and PULSE assessments.
These assessments evaluate what individuals know, how they think, how they lead, and how they perform under pressure.
The outcome is clear, objective insight to support better hiring decisions, stronger leadership capability, and reduced performance risk, while enabling meaningful hospitality benchmarking in Australia.
Peritiv Experiences, Experience, Tested.
Peritiv Experiences delivers structured hospitality mystery shopping in Australia across the full customer journey.
From pub mystery shopping in Australia through to premium venue audits, we provide detailed, real-world evaluations of service delivery.
Operators gain clarity on:
- Where service is performing
- Where it is falling short
- How to improve consistency and standards
The result is a stronger, more reliable guest experience that directly supports commercial performance.
Peritiv Advisory, Strategy, Tested.
Peritiv Advisory provides strategic consulting and leadership support for hospitality businesses.
We partner with owners and leadership teams to solve complex challenges, refine direction, and improve operational and commercial outcomes.
Our approach combines deep industry expertise with structured data, so every recommendation is practical, measurable, and aligned with your business goals.
What Makes Peritiv Different
Built for Hospitality
Peritiv is not a generic solution adapted for the industry. It has been purpose-built for hospitality, reflecting the realities of service, operations, and leadership.
Structured and Evidence-Based
Every service is designed to deliver clear, measurable insight, supporting accurate comparison, effective hospitality benchmarking in Australia, and better decision-making.
Practical and Actionable
Insight without action has limited value. Peritiv translates data into clear, practical recommendations that can be implemented in real-world hospitality environments.
The Outcome: Better Decisions
Peritiv helps hospitality leaders make smarter, evidence-based decisions across their business.
From recruitment and leadership development to guest experience and operational performance, our services reduce risk, strengthen capability, and improve commercial outcomes.
With clearer insight comes better alignment. With better alignment comes stronger teams, more consistent service, and improved performance.